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Shipping & Returns

LifeHeartHome.com wants you to be completely happy and satisfied with your purchase.  If, for any reason, you are not satisfied with your purchase we will do everything in our power to make it right.  

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Privacy Policy

Your Privacy

LifeHeartHome.com is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

How does LifeHeartHome.com protect customer information?

We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will LifeHeartHome.com disclose the information it collects to outside parties?

LifeHeartHome.com does not sell, trade, or rent your personal information to others. LifeHeartHome.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

LifeHeartHome.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of LifeHeartHome.com, our users, or others.

In Summary

LifeHeartHome.com is committed to protecting your privacy. We use the information we collect on the site to make shopping as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent

By using our Web site, you consent to the collection and use of this information by LifeHeartHome.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

LifeHeartHome.com also provides links to affiliated sites. The privacy policies of these linked sites are the responsibliity of the linked site and LifeHeartHome.com has no control or influence over their policies. Please check the policies of each site you visit for specific information. LifeHeartHome.com cannot be held liable for damage or misdoings of other sites linked or otherwise.

Questions and Feedback

If you have any questions or feedback related to our Privacy Policy, please email us at lifehearthome@gmail.com

our newsletter

We Are All Under One Roof

Lifehearthome.com is a family-run business focusing on helping the community, the world, and you by spreading happiness through promoting small acts of kindness. We strive to provide items in our store that will tickle your fancy as a gift for yourself, a loved one, or even a perfect stranger. We primarily sell products from fair trade suppliers, family-run small businesses and local artisans. We hope to spread kindness, inspiration, and happiness through our unique and meaningful selection of gifts. Therefore, LifeHeartHome.com is not just a website or store, it is a way of life.

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